Customs & Duties
We ship Delivered Duty Paid. Your price is your final price — customs and import duties are handled by us.
What DDP means
Delivered Duty Paid (DDP) means Desikaly takes care of export documentation, customs clearance and all import duties and taxes before your order reaches you. There is nothing to pay the courier on arrival.
No surprise fees
The amount you see at checkout is complete. You will not be asked for additional customs charges, brokerage fees or handling fees when your package is delivered.
How it works
- Your piece is crafted and quality-checked in Surat.
- We prepare export paperwork and pre-pay the applicable duties for your destination.
- The order clears customs on our account and is delivered to your door, fully tracked.
Returns & duties
Where a return is eligible, duties already paid are refunded in line with the carrier’s policy. See our Returns page for full detail.